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Please check details of your shipping options here

Royal Mail 1st Class

  • 2-3 day delivery aim for letters and parcels.
  • Includes compensation cover up to £20*
  • Signature available with Royal Mail Signed For® 1st Class

Royal Mail 2nd Class

  • Delivery in five to seven working days 
  • Includes compensation cover up to £20*
  • Signature available with Royal Mail Signed For® 2nd Class
    • Tracked to delivery point
    • SMS or email notifications to recipients 
    •  aims to deliver in two to three working days
    • Compensation cover up to £100
    • Change your delivery options before delivery is attempted

Royal Mail Tracked 48®

  • Tracked to delivery point
  • SMS or email notifications to recipients
  • Aims to deliver in two to three working days
  • Compensation cover up to £100
  • Change your delivery options before delivery is attempted
  • Signature on delivery
  • Flexible delivery options available – including Safeplace and Delivery to a preferred neighbour

International Tracked & Signed

  • Europe delivery aim: 3-5 working days1
  • Worldwide delivery aim: 5-7 working days
  • Fully tracked to delivery point
  • Signature on delivery
  • Online delivery confirmation
  • Free returns for undelivered items
  • Compensation cover up to £50
  • Option for additional compensation cover up to £250

1 Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days

International Tracked & Signed cannot be sent to PO Boxes or Pack Stations, because a signature cannot be captured. This restriction does not apply when items are sent to Africa or the Middle East.

International Tracked

  • Europe delivery aim: 3-5 working days1
  • Worldwide delivery aim: 5-7 working days
  • Fully tracked to delivery point
  • Online delivery confirmation
  • Free returns for undelivered items
  • Compensation cover up to £50

1 Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days

International Standard

  • Europe delivery aim: 3-5 working days
  • Worldwide delivery aim: 6-7 working days
  • Compensation cover up to £20 included
  • Free returns for undelivered items

International Economy

  • Compensation cover up to £20 included
  • Free returns for undelivered items
  • Western Europe in up to 2 weeks
  • Eastern Europe in up to 5 weeks
  • North America in up to 6 weeks
  • South America, Africa and Asia in up to 8 weeks
  • Australia in up to 12 weeks
 
Polyvagal Teen® at Watoto Play Ltd are not responsible for parcels that are delayed, damaged or lost during shipping. Please make sure you choose the shipping option that meets your needs. 
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  • Polyvagal Teen® is owned by Watoto Play Ltd. © 2024All Rights Reserved. Company Reg. No: 13150637. Registered in the U.K Royal House, 110 Station Parade, Harrogate, HG1 1EP
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